Terms of Service
Last Updated: January 2025
Important Legal Notice
These terms should be reviewed and finalized by a licensed attorney. The following is a general outline and structure only.
1. Acceptance of Terms
By using Blueprint Lead's website and services, you agree to these Terms of Service.
If you do not agree with any part of these terms, you may not use our services.
We may update these terms at any time and will notify users of material changes.
Continued use of the service after changes constitutes acceptance of the updated terms.
2. Service Description
Blueprint Lead provides lead generation services connecting licensed contractors with pre-scheduled appointments for permit-verified construction projects in LA County.
We match contractors with exclusive leads based on project tier, type, and contractor preferences.
3. Eligibility and Requirements
To use Blueprint Lead services, you must:
- Hold a valid California Contractor's License in good standing
- Maintain current general liability insurance
- Maintain current workers' compensation insurance
- Operate within LA County or agreed service areas
- Comply with all applicable local, state, and federal laws
We reserve the right to verify credentials and refuse service to any contractor who does not meet requirements.
4. Registration and Account
Contractors must provide accurate, complete information during registration and onboarding.
You are responsible for maintaining the security of your account information.
You must notify us immediately of any unauthorized use.
We reserve the right to suspend or terminate accounts that violate these terms.
5. Lead Purchase and Fees
Blueprint Lead uses a two-part fee structure:
- Upfront lead fee: Paid upon lead delivery
- Success fee: Paid upon contract signing with homeowner
Specific pricing is discussed during consultation and outlined in your partnership agreement.
Upfront fees are non-refundable except in documented cases of lead quality issues as evaluated on a case-by-case basis.
Success fees are due when you sign a project contract with the homeowner.
6. Lead Exclusivity
Exclusive Leads Guarantee
Each lead is sold exclusively to one contractor.
Once you purchase a lead, no other contractor receives that homeowner's information or appointment details.
You may not resell, transfer, or share leads with other contractors.
7. Lead Quality and Verification
Blueprint Lead makes reasonable efforts to verify all leads through permit documentation and homeowner qualification.
However, we cannot guarantee project outcomes, homeowner commitment, or that appointments will result in signed contracts.
Contractors are responsible for their own sales performance and project closing.
8. Refunds and Disputes
Lead quality concerns are evaluated on a case-by-case basis.
To dispute lead quality, you must notify Blueprint Lead within [specified timeframe] with documentation supporting your claim.
We will investigate and determine appropriate resolution.
Upfront fees are generally non-refundable.
Success fees are only charged upon contract signing.
9. Contractor Obligations
As a contractor using Blueprint Lead services, you agree to:
- Maintain valid license and insurance at all times
- Contact homeowners professionally and promptly
- Honor scheduled appointments
- Provide accurate, professional estimates
- Comply with all applicable laws and regulations
- Report contract signings for success fee billing
- Treat homeowner information confidentially
10. Prohibited Conduct
You May Not
- Misrepresent your qualifications, licensing, or experience
- Perform unlicensed contracting work
- Harass, abuse, or mistreat homeowners
- Share or resell leads purchased from Blueprint Lead
- Circumvent payment obligations
- Use our service for any unlawful purpose
11. Intellectual Property
All content on Blueprint Lead's website, including text, graphics, logos, and processes, is proprietary and protected by copyright and trademark law.
You are granted a limited license to use our platform for its intended purpose.
You may not copy, reproduce, distribute, or create derivative works from our content without permission.
12. Privacy and Data
Your use of Blueprint Lead services is subject to our Privacy Policy, which is incorporated into these Terms by reference.
By using our services, you consent to our collection and use of information as described in the Privacy Policy.
13. Disclaimer of Warranties
Blueprint Lead services are provided "as is" and "as available." We make no warranties, express or implied, regarding:
- Uninterrupted or error-free service
- Specific lead volume or availability
- Project closing rates or contractor success
- Accuracy of all information provided
Contractors are responsible for verifying all information and conducting their own due diligence.
14. Limitation of Liability
To the maximum extent permitted by law, Blueprint Lead's liability is limited to the amount of fees paid by contractor for the specific lead in question. We are not liable for:
- Lost profits, revenue, or business opportunities
- Indirect, incidental, or consequential damages
- Homeowner cancellations or project delays
- Contractor-homeowner disputes
- Any damages exceeding fees paid
15. Indemnification
Contractor agrees to indemnify and hold Blueprint Lead harmless from any claims, damages, or expenses arising from:
- Contractor's work or services provided to homeowners
- Contractor's violation of these terms
- Contractor's violation of any laws or regulations
- Disputes between contractor and homeowner
- Contractor's licensing, insurance, or business practices
16. Termination
Either party may terminate this agreement at any time.
Blueprint Lead reserves the right to immediately suspend or terminate service for violation of these terms.
Outstanding payment obligations survive termination.
17. Dispute Resolution
These terms are governed by California law.
Any disputes will be resolved through binding arbitration in Los Angeles County, California, in accordance with the rules of the American Arbitration Association.
Both parties waive the right to jury trial.
18. Miscellaneous
- These terms constitute the entire agreement between contractor and Blueprint Lead
- If any provision is found unenforceable, remaining provisions remain in effect
- Failure to enforce any provision does not constitute waiver
- These terms may not be assigned by contractor without consent
- Neither party is liable for delays due to circumstances beyond reasonable control
Contact for Legal Questions
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Blueprint Lead
[Your company address]